FAQs | Stanlake Park

What are the benefits of a Heritage Venues wedding?

Great question! Heritage Venues Ltd (HVL) manages all aspects of events and catering at beautiful Berkshire venues. We have an award-winning and closely-knit team who really care about getting to know you and giving you the best day of your life. It’s what we do, and what we love to do.

This includes our dedicated Chefs who have carefully created a wide range of superb menus, as well as offering bespoke options to meet your specific needs and budget (subject to a minimum spend). You are not restricted to set ‘packages’, and nothing is outsourced to third party companies.

The ethos of the company is to act responsibly and fairly with our employees and our clients. We invest in ongoing training, encourage and act on feedback, and continually seek to improve and innovate. We are very proud of the excellent reputation we’ve built and the awards we’ve achieved, all based on consistently excellent customer feedback.

We work hard to keep our prices affordable with all ‘standard’ options included that many venues charge extra for. Bar prices are reasonable to ensure you and your guests can enjoy the reception without concern about high costs. See Food and Drink sections below for full information.

Your wedding is on an exclusive hire basis – just you, your family and your close friends. This freedom to share the whole venue and its grounds as you choose creates a more intimate, relaxed and memorable day for everyone – with no strangers in the background of your photos!

You have real flexibility – Stanlake Park has two locations licensed for ceremonies alone, and many areas to choose from for welcome drinks, activities, etc. Despite its 150 acres, Stanlake Park is not a sprawling estate, so all the buildings are fairly close together making transition from one area to another easy.

You can theme the venue as much or as little as you want, or just enjoy the beauty of the venue without any theming at all – it’s all up to you. For unusual requests we do though ask that you talk to us before booking!

Stanlake Park is an excellent location with easy access for guests travelling from anywhere in the
country, and from overseas with its proximity to Heathrow.

Stanlake Park’s owners are committed to continual and significant re-investment in the venue to maintain and sympathetically enhance it. Rest assured that if you book in advance, there will be no degradation to the venue, only enhancements.

Finally, of course, Stanlake Park is a unique and beautiful place to create treasured memories, with abundant opportunities for stunning photographs at any time of year.

Viewings & Visits

Can we visit at any time?

There are times when our clients’ privacy means viewings and visits can’t be made. Please contact us on 01628 90 60 40, or send us an email to info@heritagevenues.com to book your visit. Weekdays 9am-5pm, and Saturday mornings while the venue is being set up for a wedding, are usually the best times. This also applies if you want to arrange a time to visit with suppliers, friends and family members.

What happens at a viewing?

Our experienced sales & events team will show you around the whole venue, tailoring your viewing to the time of year you are thinking of getting married, and your vision of the day. They will provide you with lots of information and suggest options based on the information you give them. Please allow 15-20 minutes for the viewing, after which you are very welcome to look around unaccompanied, taking your time to begin shaping your ideas.

Booking & Beyond

Can I hold a date?

Yes, once you have viewed the venue and decide you want to book, we’ll hold your date for a maximum of three days so you have time to review the Terms & Conditions (T&Cs) and make payment.

What’s needed to secure my booking?

Payment of the full licence fee to Stanlake Park for your date, plus the signed booking form and T&C’s (this is done electronically, no snail mail!). No further payment is required until three months before your wedding day – see the HVL T&Cs for details.

What happens after I’ve booked?

We’ll send you a document pack with your confirmation of booking to help take you through

what we need from you and when, and when we’ll be in touch about your tasting evening and meeting our Operations and Events team. This will include useful templates to use for your room layout, table plan and dietary requirements.

We understand that once you’ve confirmed your booking you’ll be busy with many other things, so we won’t take it personally if we don’t hear from you for a while! In the meantime, we recommend using the excellent planning tools on web sites such as Hitched to make the process stress-free.

We strongly recommend you take out reputable and comprehensive wedding insurance on the day you book the venue, including Public and Personal Liability.

On-Site Ceremony

Where is licenced for a Ceremony onsite?

Stanlake Park has 2 licensed spaces for ceremonies – the Coach House (guests can also sit outside the barn, facing you as you marry just inside the space) and the Vineyard Barn for larger ceremonies. Your guest numbers may dictate which of these options will be best for you.

Who books the Registrar?

This is something you need to do direct as early as possible – Wokingham Council have a helpful page on their website. Stanlake Park is a registered and approved venue.

What is the civil ceremony fee?

If you are having an onsite ceremony, once you have booked your Registrar please let us know, as the civil ceremony fee will need to be added to your quote. The fee is £350+VAT and covers the setup of the ceremony area with chairs, tables, linen, use of speaker systems, cleaning thereafter and the civil licence fee.

What do we use for seating if we have an outdoor ceremony?

As this option is outside the Coach House on hardstanding, the chairs from inside the Coach House can be used. Please note that these chairs cannot be used on grass.

What happens if it rains- wet weather plans for outdoor ceremonies?

Should you have planned an outdoor ceremony, but on the day have to make an unexpected decision to have the ceremony indoors instead due to the weather, as long as your numbers are as such that they will fit within the Coach House (100 max), this is fine and chairs can be set up inside the Coach House instead. However, in general, we ask where possible that the call is made as far in advance as possible (at minimum the day before set up is due to begin), particularly if the change would mean a ceremony in the Vineyard Barn as this directly changes set up in that space in terms of guest tables for the wedding breakfast and our staff would need to be made aware before set up begins. Any suppliers who are part of the outdoor setup e.g. florists or musicians, will also need to be made aware by you so they know where to set up.

Off-Site Ceremony

What Churches are closest to Stanlake Park?

  • Ruscombe: St James the Great Church
  • Twyford: St Mary’s Church
  • Twyford: United Reformed Church
  • Hurst: St Nicholas Church
  • Waltham St Lawrence: St Lawrence Church

Can we come in to dress the venue ourselves?

You’re welcome to do this, but we ask that you use suppliers for decorations that require high ladder work such as lighting, bunting from the rafters, etc. Your suppliers must provide their own ladders. See the separate Information for Suppliers sheet at the end of this document for the information we need well in advance if they are not our approved suppliers. Please also note that hay bales are not allowed due to the difficulty in clean-up and removal.

Time of access on the day for you and/or your suppliers is by prior arrangement and is agreed at your Operations meeting. Generally, anything after 8am will be fine, and an earlier start may incur extra charges from our cleaning contractor if they need to come in during the early hours of the morning.

Can I come in the day before and set up?

Unfortunately we are unable to offer previous day set up at Stanlake Park. Access and set up times will be confirmed at your Operations meeting and, if the venue is still available seven days before your wedding day, you may be able to pay for earlier access if required. Alternatively, we are happy to provide extra staff to set up personal touches for you on the day (name cards, favours, table plan on easel, etc.) and this should be discussed in advance at your Operations meeting – a quote will be provided based on the time required, together with confirmation of your brief, which should be as detailed and clear as possible.

When must we vacate?

Bands or DJs will stop playing at 11pm, followed by background music, leaving your party to wind down until 11.30pm when the bar will close – all guests to leave the venue by midnight.

We would appreciate your cooperation in ensuring guests leave at the appropriate time, and as quietly as possible, in consideration of our neighbours. It is a good idea for someone within the party (quite often bride and grooms’ parents) to be asked to take responsibility for this to happen and gently encourage guests to leave. In extreme circumstances if there has been undue delay in guests departing, we may need to charge extra staff time accordingly.

When must we / suppliers collect things left at Stanlake Park overnight?

Everything (including guests’ cars) to be collected between 9am and 11am the following day (please note that collection by 10am may be necessary where there is another event the following day) – Bank Holidays may require different timings by arrangement. Your items will be placed in a designated area for collection between these times. It’s very important the deadline isn’t overrun as there may be another event in progress! Please ask suppliers to liaise with us well in advance so we can agree set-up and removal times around our cleaning schedule and set-up for the following day. Also see ‘Essential Information for Suppliers’.

About the Venue

What’s included in the licence fee?

The exclusive hire of the whole of Stanlake Park wedding venue for your day (from 8am and standard end time of carriages at midnight) – please refer Stanlake Park (SP) T&Cs. Microphone in the Vineyard Barn, Audio-visual equipment in the barns, basic lighting (see AV below), heating and cleaning.

Stanlake Park’s gardeners plan their work around event days to ensure the grounds, lawns and gardens look their very best for your day.

Lighting – there is attractive standard lighting across the 2 barns and you are welcome to add fairy lights or other lighting if you wish. Please contact us to discuss details – we have one preferred supplier who will need to do any lighting for your wedding and details can be found in the Preferred Supplier list.

What is not included in the licence fee?

Generally anything that would be specific to your needs and/or taste for your event, and which you would probably use a supplier to provide, such as flowers, name cards and table plan, room theming and dressing, additional lighting, vintage crockery, entertainers, seating for outdoor ceremony, and the ceremony fee.

Food and drink is quoted for as a separate per head cost, including the necessary staffing dependent on
guest numbers – see Food & Drink for more details.

The following additional fees apply (all excluding VAT): Civil Ceremony fee (not including Registrar’s fee) £350
Bank Holidays and New Year’s Eve – £1000 Easter Sunday £500 Day before a Bank Holiday £200

Stanlake Park Wine Tours

You can add a wine tour to your wedding day, as a separate package. If you are interested in this, please ask a member of the Sales Team to send you details. This is booked as a 40 minute tour and extends your drink reception to 2 hours. Booked and payable directly to Stanlake Park Wine Estate. Please confirm details of this at your Ops meeting.

What photographic locations are available?

Stanlake Park’s 150 acres of stunning grounds and buildings provide many beautiful backdrops. Heritage Venues’ approved photographers are very familiar with the venue, and know all its interesting nooks and crannies! If you use your own photographer, they are welcome to visit by appointment beforehand to familiarise themselves.

Is there accommodation onsite?

The estate has a new Bridal suite cottage on the grounds, ready for the 2021 season, which can be booked as wedding night accommodation for the couple. Please enquire with the sales team for details and prices. There are also a huge variety of local hotels and accommodation to choose from.

For a group or family self-catering booking we also recommend The Old School House close to Henley on Thames.

To help you find the best accommodation close by and to ensure that you always get exclusive special offers, we have put together a unique Hotel Map. These special offers can be booked by telephone or online – see below, and the Hotel Map can be viewed on our web site under Accommodation.

Note that you can also personalise your Hotel Map link free of charge – i.e. ‘Charlotte & David’s wedding’- before sending it to your guests / including the link on your invitations. It’s quick and easy to do – just call the number below and quote the reference when making the request.

Hotel reservations: +44 (0)20 7292 2320 Quote Special Reference Code: MRGW7 https://www.HotelMap.com/pro/MRGW7
If you’re booking the hotel direct you and your guests can still achieve the discount by quoting the reference.

Do we have use of the main house within the estate?

The house and its grounds are private and strictly off limits.

Can we bring our dogs?

Other than guide dogs, please discuss with us in advance before making any arrangements.

Is there a private area we can use to get ready?

Yes, we have the private Bow Loft, which is yours for the day. Facilities include dress hooks, dressing table and mirrors, comfortable seating, table and chairs (required for your meeting with the Registrar), heating, coffee machine and mini fridge with soft drinks and bottled water (also for use with the coffee machine), and umbrellas. The nearest WC is just outside the room (Coach House toilet).

If you’re arriving on site early, we can provide a hamper for the bridal party at an additional cost.

Capacities & Facilities

How many guests can we seat for the ceremony?

Coach House:

100 Vineyard Barn: 150*

* If the Vineyard Barn is used as a ceremony location, note that this would limit the number of guest tables able to be set out for the wedding breakfast until after the ceremony, so please discuss this with the sales team (or your Operations contact closer to your date). Where you have larger numbers for an ‘outside’ ceremony at the Coach House, you might consider hiring a Capri marquee for guests to sit in during the ceremony (linked as closely as possible with the Coach House) which works very well in wet weather if you would prefer not to use the Vineyard Barn as a wet weather option– see Lex Marquees on our approved suppliers list.

How many guests can be accommodated for a sit down meal?

Up to 158 with all round tables. With a long top table up to 147 guests. With all long tables for banqueting style, up to 129 people.

Note that where over 100 guests are attending and the second section of the Vineyard Barn contains tables, it will be necessary to remove all tables in section 2 (please ask the sales team for a floor plan showing this), before a band/DJ may be able to set up. Please feel free to discuss this with a member of the team as part of your planning.

Can we invite more guests for the evening?

Of course, and it’s very common to have different guest numbers for day and evening. Please let us know in advance how many guests you have so that
we can include this in our quotes, planning and staffing – a rough estimate initially will be enough, with confirmed numbers a minimum of 1 month before. The maximum onsite is 200 guests, except for outside events where prior written permission is needed.

How many car parking spaces does the venue have?

The main car park accommodates 50 cars, with some additional spaces in other areas available if required, and coach parking where required. If you believe you may have more cars that this attending, please speak to the sales team who will be able to let you know options. Parking on grass verges is not permitted

Can cars be left overnight?

Yes, but must be collected without fail between 9am and 11am the following day (by arrangement on Bank Holidays). See guest information page for more details.

Does the venue have heating?

Yes, both barns are fully heated. All areas are preheated on cold winter days to ensure a comfortable temperature on arrival.

How many toilets are there available onsite?

There is one disabled toilet in the Coach House with baby changing facilities, and four portable toilets adjacent to the Vineyard Barn.

Do you have baby changing facilities?

Yes, a fold-down changing table and nappy disposal bin are located in the disabled toilet in the Coach House. Toilets must please not be used for nappies.

Do you have facilities for people with disabilities?

Yes, we have ramps to use around the venue and a disabled toilet in the Coach House. These guests can park close to the entrance of the Vineyard Barn for easy access. It should be noted that the route to the disabled toilet from the Vineyard Barn is through the Walled Garden and we strongly advise that anyone in a wheelchair is provided with assistance. No ‘blue badge’ is required and we’re happy to accommodate any of your guests who have limited mobility. Please feel free to discuss this with the sales team and let the Ops team know beforehand, or your event manager on the day, if ramps and assistance will be required so that our staff can be on hand to help.

What AV equipment do you have?

We have a sophisticated Zone Array audio system in the Vineyard Barn for plug-in connection with your iPad/iPhone for ceremony and background music, or connection to your own laptop for your playlist. A sound limiter is set at 96dB and all music sources must connect to it, including bands and DJs (See Essential information for Suppliers).

The Coach House has a small music system available for your use, for your ceremony or background music.
The systems in both barns are free of charge, including use of microphones for speeches or acoustic musicians requiring a mic (with reverb if required).

When can the band/DJ set up their equipment?

This is dependent on numbers and is up to you, but the dancefloor space may be used for guest tables during your meal, so set up may need to be after the meal and speeches, once guests have moved away from their tables. Please speak to the team about details for this, based on your numbers. Bear in mind that bands will also need to do a sound check.

How loud can the band/DJ play?

A sound limiter is installed and set at a very healthy 96dB as maximum, in line with local Council requirements. Bands and DJs may only use the house PA – third party loudspeakers or amplified equipment are not permitted.

Bands and DJs must stop playing at 11pm, when background music can be played until the bar closes at 11.30pm. Stanlake Park’s license runs until 11.30pm and power to the sound system will automatically cut off at that time in line with this.

To protect Stanlake Park’s licence, and in consideration to its neighbours, these timings may not be overrun, and the Noise Management Fact Sheet at the end of this document must be signed by bands and DJs to confirm their agreement in order to be allowed to perform at the venue. Please therefore forward the information to your band/DJ before you confirm your booking with them to ensure they agree to operate under the agreement.

Acoustic music is permitted outdoors before 6pm – drums and percussion are not permitted outdoors at any time.

Is Stanlake Park a smoke-free environment?

By law and because the barns are wooden structures, there is strictly no smoking inside or close to the barns. However, guests can use the designated smoking areas outside the two barns. Upturned flower pots and sand containers used as ashtrays denote the areas. We do ask for people’s cooperation to use the ashtrays provided.
Is there any information we should pass on to our guests? It’s always best to give your guests full and clear information to help make their arrangements easier, and we’ve put together some useful details at the end of this document that we recommend you send on to them.

Suppliers & Decorations

Do we have to use your preferred suppliers, or can we book our own?

You can book your own choice of supplier, with the exception of lighting canopies. To ensure safe working, we have one supplier for this – Academy Productions – who must be used, and who offer a wide range of other lighting products, outdoor furniture, etc.

Please though bear in mind that our suppliers come highly recommended because of their professionalism, reliability, detailed knowledge of what works well at Stanlake Park, and achievement of continual positive feedback. Their insurances and H&S documentation has been pre-approved by us, and they are compliant with all our fire/health & safety requirements.

If you use your own suppliers they will be required to submit documentation in advance for our approval (see ‘Useful Information for Suppliers’ sheet below). Please provide a list of the suppliers you’ll be using to our team as early as possible. Anything of a high risk or unusual nature must be discussed with us and approved before you book.

It’s very important that if you’re thinking of having something out of the ordinary you contact us to discuss it before confirming a booking with a supplier. Examples are animals as ring bearers, fun fair, arrival by helicopter, circus acts including fire eaters…etc. We love the variety of themes and individual touches at our weddings and will work with you to make things happen wherever we can – but sometimes there are limitations, so do please discuss with us first. This also applies to external food and drink suppliers (see Food & Drink section).

As you are a Barn venue, are there fire restrictions?

We do have to be more careful due to wooden structures, but the limitations below are sensible precautions in terms of fire safety.

Do you allow fireworks and sparklers?

Unfortunately fireworks are not allowed, but we can accommodate sparklers outside with our approval and under our strict supervision – please discuss this at your Operations meeting.

Do you allow Chinese lanterns?

Unfortunately not, as they are not safe for the environment.

Do you allow candles and nightlights?

Naked flames are not allowed for fire safety, but digital tea lights and table candles/lamps look just as good as the real thing and last much longer.

Do you allow a fire pit?

We do allow small fire pits outside 3m away from the Barn, and understand one may be required as part of your ceremony. It is with regret that we strictly cannot allow these inside the buildings, and the fire pit location should be discussed and approved well in advance. A protective base must be used for the fire pit to sit on. We may also have to withdraw permission for their use in windy conditions to avoid flying embers, or in very dry ground conditions.

Do you allow drone photography/videography?

Currently we are able to allow drone photography and videography at Stanlake Park, but with the everchanging laws surrounding this activity, please check with the team before booking this for your wedding. Your photographer/ videographer will need to have the relevant drone pilot qualification, and send that to us in advance for approval, whatever the height/weight of their drone, and should include the agreed drone flight date, time and duration. It is not possible for amateur drone owners to use their machines at Stanlake Park. The qualified drone pilot must also advise you if weather conditions are such on the day that the flight cannot take place.

Do you allow glitter, confetti and confetti cannons?

Yes, in outside areas of the venue, but it must please be biodegradable. Confetti cannons are allowed, though there is an additional cleaning charge of £60+VAT for their use. Please advise us in advance if you will be using one, so we can add it to your quote.

Do you allow smoke or haze machines?

Sorry, no – they can set off the smoke detectors and we naturally have to evacuate the buildings when the fire system is activated – a sure way to put a dampener on the party mood!

Food

What else, other than the cost for the food itself, is included in the price per head?

Included are: Round tables, trestle tables (for long top table/buffet stations), white washed chiavari banqueting chairs (used for the ceremony setting and wedding breakfast), wine barrel cake table, wooden easel for table plan, coat rail with hangers, white table linen (tablecloths and napkins), white crockery, cutlery, glassware (in conjunction with a Drinks Package/Glassware Package), mics, audio systems, and full staffing – see below.

Do we pay separately for staff?

No, this is built into your catering price per head and will include a dedicated Event Manager, waiting staff, bar staff and full catering team to assist you and your suppliers as required.

Do you offer a menu tasting?

Yes we have tasting events where you can sample some of the exciting dishes that the Head Chef and his team produce. We hold a tasting event at the start, middle and end of the year where we provide a selection of our most popular dishes and you’ll also have a chance to sample drinks from our drinks packages. This is complimentary for each couple as part of your booking, and the sales team will be in touch to invite you to one of these.

The purpose of a tasting evening is just to provide an insight into the exceptional quality of the food and its presentation. We cannot offer private tastings, and it is of course not possible to produce every dish on our menus! Note that where you have booked at short notice (1 year or less) or where your date has been moved due to unforeseen circumstances, a tasting event may not be available for you to attend although we will try our best to provide one.

Do you change your menus?

Our Chefs are always coming up with new and exciting dishes and we generally change the menu once a year. The most popular choices will remain on the menu, although their presentation or accompaniments may be adjusted. We will give you a copy of the latest menus at the tasting event, or email them on request at any time. Also keep an eye on the web site and social media for updated food photographs.

How many dishes do we choose for our guests?

We ask you to choose one meat and one vegetarian option, and this is the most usual way to cater for larger numbers. You should then ask guests on your RSVP’s to let you know if they have any dietary requirements or (very importantly) food allergies, which you should then carefully mark up on a table plan template that we’ll provide, and send to us no later than one month in advance.

If you would like to allow your guests to choose between two meat options, there will be an extra charge for this to reflect the additional time and staff required for preparation and service, and you should be aware that this will nonetheless impact on the speed of service during your meal. Please enquire with the sales team regarding the extra charges if you would like to provide additional choices for your guests.

Do you have food options available for children?

Yes, a Children’s menu is available, and one choice should be selected from the menu for all your young guests. Alternatively, we can serve ½ portion of the chosen adult menu, charged at half price. As with your adult guests, you must advise us of any dietary requirements and (very importantly) allergies – see above. If you send the children’s menu to parents, please ask them to specify all the dishes their child will be happy with so you can choose one that will suit them all, other than any special dietary requirements / allergens of course.

Can we design our own menu? You are more than welcome to customise your menu so that it is perfect for your big day. Please don’t hesitate to contact our sales team with any questions regarding this so they can discuss with our Head Chef.

How many canapés do you suggest?

We would suggest a minimum of 5 per person when served after the ceremony/on arrival as many people will be quite hungry after an early start. Allow for more if you plan to have quite a long gap for photographs before your Wedding Breakfast. You’ll need to take your guests’ dietary requirements into account when selecting your canapés, to ensure there are suitable options for everyone. Be sure to have a look at our popular canapés and shots combinations – see ‘novelty’ drinks in the next section.

Can you cater for our guests who are vegetarian or have food allergies?

Yes, we can cater for any dietary requirements as long as we know about them in advance. We’ll need to know who these guests are, where they are sitting and what their requirements are. This should be sent to us on the table plan template we provide in advance of your wedding. Being clear about any allergies is extremely important given the very serious consequences they can have.We believe all your guests should be served amazing food, whatever their dietary needs. The constant flow of positive feedback shows it is really appreciated by those who are sometimes made to feel like an ‘after thought’ by less flexible caterers!

Can the outdoor pizza oven, BBQ and hog roast cooked on the spit outside, be provided at any time of year?

Generally when the weather is extremely cold (December through to March) these will be cooked in the kitchens. Cooking methods are used which create a very similar look and taste to the outdoor offerings. This is done not only because your guests will not want to be outside in very cold weather or to lose heat from the barn, but also in consideration of the working conditions of our kitchen team!

What time are evening suppers served?

This will depend on your itinerary and timing of other catering earlier in the day. Service of suppers should be no later than 45 minutes before last orders (depending on whether you have a standard or extended bar), to ensure your guests have the opportunity to eat without being rushed and before they need to leave the venue.

Should we provide our contractors with a meal?

It depends on the T&Cs of your suppliers and/or what you agree with them. If a hot meal is required we would generally supply them with the main course only from your final wedding breakfast menu. It is best to check your contract with the suppliers as they may stipulate it. It is also good to let your contractors know what to expect and when. We generally serve suppliers their meal once we have served all of your guests their main meal. Price is dependent on what you select.

What is the absolute cut-off time for changes to be made?

Because of the exclusive hire you enjoy, your day will be planned by us well in advance in terms of staffing, i.e. Event Manager, Waiting Team, Kitchen Team, and placing orders with our suppliers. It is therefore necessary to have an absolute cut-off date one month beforehand, with any final (minor) changes no more than 14 days beforehand.

Please note that no refund can be given for reduced guest numbers within the 14 day period. Similarly, it is unlikely that short notice additions other than one or two people can be accommodated. For any short notice guest additions, please remember to still provide us with their dietary requirements / allergens.

Do you have a cake stand and knife?

These are usually provided by your cake supplier, but we do have a cake knife for your use if required – please just let us know at your Operations meeting if you need it.

When can deliveries be made?

All deliveries should be made on the morning, generally from 9am. In particular, your cake and anything requiring refrigeration should be delivered on the day.

Can we bring in external food or drink suppliers?

Heritage Venues has its own kitchens and highly experienced chefs, so there is generally no need for external suppliers. Where we’ve catered for the reception / wedding breakfast we cannot mix external catering with our own on the same day (such as a catering van for evening supper) or allow external caterers to offer something we can supply. This also applies to family/friends supplying any hot or cold cooked food. This is to ensure our full control over the quality, safety and provenance of food cooked and served throughout your day.

If you want to bring in something such as a pick ‘n mix table, that will be fine as there’s no food risk involved. Some of our preferred suppliers offer stocked sweet carts which are a pretty addition to the day.

We do offer limited days/times where an external caterer can be used where we cannot cater for a specialised requirement such as kosher food or regional Indian food. Different charges apply, and Health & Safety/ Food Hygiene documentation is required, so please get in touch with our Sales team to discuss.

Drinks

What drinks are included in the minimum spend?

We offer drinks packages that can be tailored to your day. Please refer to our Wedding Breakfast Menus for more information on price, and what packages are available. You can also ‘mix and match’ between the packages, or request completely different drinks, which we’ll be happy to quote for you. Note there is no minimum spend on the bar.

Can we order additional bottles of wine?

Yes, we sell a good selection on the bar from house wines up to more expensive options. Please don’t hesitate to ask a member of the team for our most up to date bar menu.

Do you offer ‘novelty’ drinks?

We do – current favourites are; Gin bar – often set up outside in the summer, for which you can purchase tokens and give them to your guests as favours. The speciality gins are also stocked behind the bar ‘Pimp my Prosecco’ – adds real interest to your welcome drinks with guests selecting their own additions and condiments. Pimm’s – a summer favourite served from our vintage Pimm’s tricycle Canapes and ‘shots’ combinations are a great talking point to start the proceedings! Warm mulled wine or cider – ideal for winter weddings, full of seasonal flavours served from a cauldron

Can we request special drinks to be provided on the bar?

Yes and we will do our best to provide it. If it is a very specialist drink, we may ask you to provide it to then be sold on the bar at a discounted rate.

Can we stock the bar ourselves?

This is not possible – the bar is covered under our own licence and we are obliged to control what is provided and its source. If you would like something to be served that we don’t stock, please let us know. We will endeavour to source it, in the quantity you specify, and sell it at the bar. You will need to pay for any unused stock, which will be kept aside for your collection.

Can we pre-pay a bar tab for our guests?

Yes, and we can exclude certain things (i.e. shots or spirits) if required. You can agree the maximum you want on your tab and pre-pay, and if you decide to
increase it on the night up to a new limit, the tab would need to be settled by debit/credit card at the end of the night.

Does the bar take cash and card?

We operate a card-only bar and take any card (including Amex) and with all payment options available. Please let your guests know this in advance (see ‘Useful Information for Guests’ page).

What about guests who aren’t drinking?

We provide a great range of soft drinks, including nonalcoholic prosecco, beer and lager, standard soft drinks and squashes, and a range of interesting ‘mocktails’ made to order.

Can we supply our own drinks and is there an upper limit?

Yes you can, limited to the reception and meal only. You will need to take our glassware package which allows us to provide glassware and service for the drinks you supply, together with a recycling charge for bottles and packaging.

You can provide drinks for reception, table wine for meal service and toast. Upper limits match those we supply in our own drinks packages, which are more than adequate allowances:

  • Two glasses per person at the drink reception
  • Half a bottle of wine per person for the meal
  • One toast drink per person
  • Plus any soft drinks you would like to bring

Once tables are cleared after the meal, no alcohol brought in by you can be consumed. Any bottles unopened at that time will be securely stored for you to take home at the end of the event, together with corks / lids from the used bottles. You may not bring your own beer or lager to be served during the meal. All drinks provided by yourselves must be approved by us in advance to ensure responsible drinking under our license, and we can advise you on quantities. Please discuss your plans with us before you make any purchases.

Can we provide alcoholic favours?

Alcoholic favours are not allowed to help us ensure responsible drinking, and also to prevent potential access by children when put out on the tables.

What happens with all the bottles and boxes if I provide my own drink?

If you choose to supply your own drink as above, there is also a recycling charge to cover disposal of all your empty bottles and packaging. A recycling charge is made in tandem with our glassware package to cover the cost of bottle and packaging disposal.

Lost Property

What happens to my belongings after my event?

Any items left behind by yourselves after your event will be placed into a storage container next to the Vineyard Barn by our staff ready for collection the following morning, either by yourselves, friends, family or suppliers.

We are not responsible for any lost items during or after an event and all belongings are left at your own risk. We recommend you take precious or high value items away with you on the night.

In the event you discover anything missing from your belongings, please report it to us immediately, ensuring the best chance of recovery before the next event. Please though check with your immediate party first, since most items thought to be missing have actually been collected by someone else 99% of the time!

Note that we discard anything left on site one month after the event date.

Insurance

Do we need wedding insurance?

We strongly recommend you include this within your budget and purchase insurance when you book your venue. Your wedding is a big financial commitment, and things can unfortunately go wrong. There’s a great deal of advice and information online about what you’ll need and why, and available policies. We recommend you obtain a reputable comprehensive insurance that includes both Public and Personal Liability.

Does Heritage Venues Ltd have its own Public Liability and other Insurance?

Yes, we are a fully compliant business with all necessary insurances, and highest food hygiene standards (5 star rating).

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