Meet the Heritage Venues Team
Our friendly team are here to help every step of the way – from your very first enquiry to the moment you take to the dance floor.
Our team
Dedicated professionals who genuinely care about your day
We are enormously proud of the feedback we receive, which reflects the dedication and passion of every member of the Heritage Venues team – including our wonderful wedding day coordinators who work exclusively with us to deliver exceptional experiences on the day itself.
Leadership
Alys Hilbourne
Bio
Having worked in London for most of her career, Alys joined Heritage Venues in 2012 and has never looked back. Heading up the Operations & Events Team, she has delivered and overseen hundreds of events and ensured that each one is special and perfect in every way – as all the glowing testimonials show!
Charlotte Alberto
Bio
Having acquired Heritage Venues in 2014, I have had the privilege of watching it grow from delivering 30 weddings a year into one of Berkshire’s most award-winning wedding planning and catering companies. Now based in sunny Greece, I remain closely connected with my brilliant team on a daily basis — and I especially love the social media side, where I get to see the most fabulous photos and videos of our couples celebrating their perfect day.
The Kitchen Team
Krimo Merrir
Bio
Krimo Merrir trained under world-famous Michelin-starred chef Marco Pierre White before going on to lead the kitchen at Vanilla, one of London’s most prestigious restaurant and venue spaces — cooking for some of the capital’s most discerning clientele.
After seven years at the helm of the Heritage Venues kitchen, Krimo’s passion for exceptional food is as strong as ever. He takes enormous pride in sourcing the finest quality ingredients, presenting every dish with genuine artistry and regularly refreshing the menu to reflect the seasons and his own creative inspiration.
Whether it’s an elegant three-course wedding breakfast, sharing feasts on the lawn or late-night wood-fired pizzas, Krimo has an extraordinary knack for creating food that delights every guest — and the reviews from our couples say it all.
Redouan Bouzerouata
Noureddine Lamari
Bio
With many years of culinary experience, including an extensive background in gastro pub cooking and more recently as part of the team here at Lillibrooke Manor, Noureddine brings real passion and expertise to every dish he creates. His varied background has given him a wonderful breadth of culinary knowledge that shines through in the food he produces.
A true team player at heart, Noureddine thrives in a collaborative kitchen environment and takes great pride in working closely with his team to deliver exceptional food that leaves every guest with a lasting memory of their special day.
The Event Planning Team
Rachael Dexter
Bio
With over 8 years of experience in the wedding industry, Rachael is the calm, organised force that keeps everything running seamlessly behind the scenes. She thrives on the fact that no two weddings are ever the same, bringing her passion for creative problem-solving and meticulous planning to every event she works on.
A self-confessed spreadsheet enthusiast and lover of all things detail-oriented, Rachael’s greatest joy comes from turning couples’ ideas into unforgettable moments. Whether she’s supporting her team or coordinating the finer details of a couple’s big day, she brings warmth, expertise and a whole lot of heart to everything she does.
Jakki Nancy
Bio
With four years of experience in wedding operations, Jakki has built a reputation for making even the most complex wedding days look effortless – because as far as she’s concerned, the only surprise on your wedding day should be the confetti!
Highly organised and solutions-focused, Jakki takes pride in managing every detail of a couple’s journey from start to finish. She also coordinates wedding showcase events, bringing together suppliers to help couples bring their vision to life. For Jakki, seeing months of careful planning come together seamlessly on the day is what makes it all worthwhile.
Jaime Donavan
The Venue Team
Gemma Thomas
Bio
With a wealth of experience in hospitality spanning hotels, conference centres and the wedding industry since 2012, Gemma brings a depth of knowledge and warmth to every couple she works with. Having guided countless couples through every stage of their planning journey – from that very first venue visit right through to their wedding day – she truly understands what it takes to make each experience special.
Knowledgeable, approachable and passionate about what she does, Gemma loves nothing more than showcasing the beautiful surroundings of Lillibrooke Manor and helping couples discover all the wonderful possibilities their day could hold. For Gemma, there is nothing quite like seeing a couple fall in love with the venue and knowing she played a part in the start of their forever.
Kelly Van Look
Bio
Kelly has been part of the Heritage Venues team since March 2023, working full-time onsite at Lillibrooke Manor as part of the venue team. With eight years of experience in the wedding industry, she has built an impressive and varied career spanning roles as a Wedding Planner, Event Manager, Bar Manager and now Wedding Sales — each one adding a new dimension to her already wealth of knowledge and expertise.
Before finding her home in the wedding industry, Kelly spent five years in the spa sector and over a decade at Yellow Pages, where she honed her people skills and built a strong foundation for her career. It’s this rich and varied background that makes Kelly such a well-rounded and valued member of the team.
Kelly genuinely loves what she does and feels truly lucky to have found an industry that brings her so much joy – and that passion shines through in everything she does for every couple she works with.
Venue Operations
Rory Hamilton
Bio
Bringing a wealth of experience from a Royal Navy background and a career in the heavy plant machinery industry, Rory is a true all-rounder who plays an essential role in keeping Lillibrooke Manor running smoothly all year round. From overseeing general maintenance and bar management to working closely with every department across the venue, Rory’s breadth of expertise and hands-on approach ensures that everything is always in perfect order behind the scenes.
Rory is at his happiest when working as part of a great team – and his favourite reward for all that hard work? Seeing the smiles on guests’ faces after they’ve had the most wonderful time at Lillibrooke Manor.
The Finance Team
Pooja Suppal
Bio
With over 20 years of experience in finance across a diverse range of industries, Pooja brings a wealth of expertise and insight to her role as Group Financial Controller. She is passionate about delivering strong financial results and using sound financial thinking to support and strengthen the wider business.
Known for her collaborative approach and excellent communication skills, Pooja works closely with the team to ensure the business is well-positioned to achieve its goals. Her strong work ethic and problem-solving mindset mean she is always focused on finding the right solutions – quietly ensuring that everything runs smoothly behind the scenes.
Milan Suppal
Need some help or advice?
Any one of our team would be delighted to hear from you.